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All our repairs are conducted by our own in-house repair technicians

Problems with dictation equipment can occasionally be resolved by a brief conversation with our service personnel over the telephone.images/stories/p2091087a.jpg Should more detailed attention be necessary, we undertake repairs to both analogue and digital dictating/transcribing machines and provide free quotations and a fixed price workshop or on-site repair service which includes all spare parts and labour costs.

During repair in our service department, all machines are fully cleaned and serviced, with any worn or faulty components replaced before returning to our customers.
Comprehensive spare parts for most models are held in stock and this enables our fully trained service engineers to ensure a fast, efficient repair and rapid return of the equipment. images/stories/dict repairs 2.jpg

All-inclusive maintenance contracts, at very competitive rates, are also available to cover all your machines during the year, allowing unlimited repairs and spare parts on any machine during the contract period.

To arrange service for your equipment, to discuss your service requirements or for technical support, please telephone our service department: 01883-714372 and ask for The Service Manager.

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The Dictation Specialist